Ordering

1. Do I have to register an account for shopping at cozyladywear.com?

Yes, you need to register an account at cozyladywear.com. With the account, you can make orders and view your order status or order history at cozyladywear.com. 


2. How to check an order status?

By email: A message including the detailed information of your order will be sent to your registered email after you successfully submit an order at cozyladywear.com, and reminding messages will be also sent once the order status is updated.


3. How can i choose the size of qipao?

Each qipao dress has its own measurements of bust, shoulder, waist, hips and lenght, due to the special features of Chinese qipao. You can select the size according to the size chart on the product page.


4. Can I cancel an order?

Many orders can be canceled at no charge up until shipment. When your order ships, you’ll receive an Shipment Notification email including the tracking number and website. Orders that have already shipped cannot be canceled.


5. How can I pay for my order?
You can pay for your order at cozyladywear.com, using:
PayPal: accept all major cards. Fastest and safest way to pay.

Western Union: pay online(service available in limited countries) or at a local Western Union office.